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Common Questions (FAQs)

Updated: 07-JUN-2016

For your convenience and to help resolve commonly asked questions or concerns, we have have compiled this Q&A list of Frequently Asked Questions (FAQs). This list may be referenced to as "FAQs","Frequently Asked Questions", or "Common Questions". This list is provided for informational purposes only and we do not guarantee the accuracy of any information contained in this list. This list may be changed, modified, or deleted at any time and is updated from time to time.


What is Geocode.Farm?

Geocode.Farm is one of the leading providers of Geocoding Services on the internet today. We currently have many customers in many countries, across many continents, around the world.

Geocode.Farm is currently owned and operated by ShellBot Ltd., a Belize Internation Business Company ("IBC") persuant to Section 14(3) of The International Business Companies Act and has complied with all requirements in respect to said Act. ShellBot Ltd.'s IBC Certificate Number is 157,742 and was incorporated on the 3rd day of November, 2015 in Belize City, Belize. Our mailing address is ShellBot Ltd., Friedrichstr. 123, Berlin 10117, Germany. Our sales and information email address is: sales@geocode.farm.


What services are offered?

  1. Free API (IP Based & 250 Daily Limit)
  2. Paid API (API Key & Plan Based Limit)
  3. Forward Geocoding Lookups
  4. Reverse Geocoding Lookups

* We reserve the right to add, change, or remove services at any time; with or without notice. Feel free to check the Documentation or check here for a list of services available at any given time.


What formats are returned by the API?

  1. Standard XML Format
  2. PrettyPrint jSON Format

* Most users prefer the lighter weight JSON response because it is much smaller and faster processed than the bulky XML alternative.


What payment methods do you accept?

We accept the following Major Card Brands:

  1. Visa
  2. MasterCard
  3. American Express

* Maestro Cards are currently not accepted due to our upstream payment provider's limitations on the use of such cards. They require "3D Authentication" which causes issues for both consumers and merchants as well as causes mass amounts of frustration for both parties involved in a transaction online. We recommend against using Maestro Cards for online purchases especially if you do not wish to enter "seperate" login information for your credit card each time you use it. On top of this, most banks that issue maestro cards issue them with account and routing numbers on them; with no card number, cvv, or expiration date on them.


Are there fees in addition to the monthly rate?

Your bank may charge fees, depending upon your issuing bank. Your bank / card company may add up to two types of additional charges, in addition to your monthly payment:

  1. A conversion fee to exchange the payment from your local currency to GBP (or vise-versa).
  2. A “foreign transaction” fee if your account / card is based in another country than our processor (in Germany).

* These fees are at the discression of your card issuer and we can not control them. These fees will normally only apply to non-Germany based card holders or those with non-GBP account balances. We expressly disclaim any responsibility for these or other fees that your bank may charge you at its sole discression. This information is scrictly for educational purposes and should not be relied upon as an accurate source of fees. You should contact your bank if in doubt to get accurate information.


Can I store results?

Of course. You can store them for later use as much as you like, we actually suggest you store them in your own database system so that you may access them later without the need to reuse our and your server resource for the same result multiple times.


What limits are in place?

The limits are based on your plan. Please check your plan for the usage limit. You can also see your current limit in the dashboard and in the results of a query.


When is my usage counter reset?

Usage limit counts are reset around midnight America/New_York (EST). This may vary slightly depending on when our system gets finished with other runs and runs the reset.


Do you have HTTPS / SSL / TLS?

Yes, as of October, 2013. We currently provide access over standard HTTP and HTTPS for the API. It's better to use SSL whenever possible to avoid data leaks and interception during transmission. HTTPS (SSL) is required for access to our website and Dashboard and non-SSL request are automatically forwarded / transferred to SSL.


Why are your results so similar to Google, MapQuest, or another provider?

We use some of the same data or providers to process your requests as these other big-name companies use in their systems. After all, most areas only have data provided by a single Government Sponsored Agency or Company. See our Data Souces List for more details.

* These FAQs are subject to change.

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